Q: What does the web site migration service involve? Will my site be secure?
A: If your current hosting provider can no longer meet the needs of your website, or if you suffer from continual downtime, or if you are made to wait for hours for the customer service staff to reply back to you, it might be a smart idea to change your provider, i.e. to migrate all the files for your websites as well as your databases from your current provider to your future provider. At GrandGraphics, we are aware that this can often be difficult & time–consuming. For this reason, we will do all that for you at no cost!Our skilled technical staff representatives will migrate your website content from your present hosting provider to us. Our techs have got extensive experience with website migration and can take care of everything – from a customary WordPress–based weblog or Joomla™–driven website, to an extremely elaborate, custom–built app.
Q: How long will it take for my web site to be migrated to your platform?
A: We strive to accomplish all website migrations ASAP. Still, we do not have a fixed time frame for web site migrations. There are several facets that you have to take into consideration – the very size of your web site and the workload of our website migration staff, etc. We always strive to accomplish each migration in under 48 hours. With smaller–sized websites, our staff usually manages to finish in under 24 hours.
Q: My privacy is important to me. What details do you need?
A: We do not gather any private information. We will require, however, the login information for your current hosting account along with the name of the web site that you would like to migrate.
Q: My current hosting account has delicate data inside. How can I rely on you?
Q: Will there be any downtime for my web site?
A: Nope. Your web site will continue to be online during the transfer. Once everything is completed on our end, we will tell you so that you can examine it and check for any problems. If everything is alright, all you will have to do is edit your domain name’s DNS records.
Q: Will my current web hosting provider find out that I am leaving them?
A: Nope. Aside from your login credentials for the Control Panel, we won’t need anything. We’ll never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting providers can you transfer web content from?
A: Yeah. We support all traditional Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, because we do not offer Windows hosting solutions ourselves.Furthermore, we don’t support proprietary site creation and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.