Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Hosting Control Panel you can find a detailed Help section featuring plenty of articles and regularly asked questions. They are answered by our support team of proficient techs. Simply fill in your question and our smart system will return the most suitable answer.

  • Top quality support service

  • Educational Video Clips

  • For users who want to learn how to resolve a regularly encountered problem by watching an educational video, we’ve added a compilation of video tutorials to our Hosting Control Panel. All the instructional videos are concise and easy to grasp. They offer you step–by–step demonstrations of different web site management actions.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk support service with a sixty–minute ticket response guarantee. A team of qualified techs will be available to you to answer all the inquiries that you might possibly have. During off–peak hours, a response will be offered in even less than 20 minutes.