Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction guarantee with all of our cloud web hosting packages, which means that each assistance question you submit is going to be responded to in only one hour maximum. Our support company members are qualified to very quickly resolve any situation and to provide you with relevant advice on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our crew of professionals is going to be on the web for you 24x7x365 to respond to all of your problems and to eliminate any concern you will likely have. You can easily send us a support ticket from your Hosting Control Panel or send us an e–mail message anytime. Also, on working days, you are able to phone us or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a detailed knowledge base into the Control Panel so you can obtain valuable step by step details at any time. Each section of the Control Panel possesses its own contextual guide area displaying a list of how–to content articles. We have also prepared educational videos to provide you with a superior visual representation of the simplest way to execute any given activity.