Help and support Channels

  • Video Tutorials

  • Video Tutorials

  • Learn effortlessly the best way to edit a file or import a database through our selection of how–to video guides.

  • F.A.Q.

  • A F.A.Q. Section

  • Our Help Center possesses a long range of Frequently Answered Questions that deal with all the sections of our Hosting Control Panel.

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  • Ticketing System

  • A Ticketing System

  • The tech support team is on duty 7 days a week to provide answers to all your requests. You will have an answer in no more than 60 mins after the ticket application.

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Types of Help and Support

  • Shared Hosting Support

  • Cloud Web Hosting Help

  • If you need assistance maintaining your cloud web hosting account, or need more resources for your sites, simply let us know and we’ll give you the proper solution.

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  • VPS Hosting Support

  • VPS Servers Help & Support

  • Want some help and support running the SolusVM admin panel? Your VPS is having problems? Just notify us, our team will be prepared to provide support.

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  • Dedicated Hosting Support

  • Dedicated Servers Help & Support

  • If you have need for proficient advice from an admin technician or would like to change the set–up of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We've got a team of expert techs able to help you with anything related to your semi-dedicated server. They are on hand 24/7 all year long.
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