A 99.9% Server Uptime
The major benefit of constructing your very own cloud web hosting system is that you don’t need to be worried about compatibility – you configure a particular set of software tools in such a way as to work with a given set of hardware components. The result is something considerably more steady and dependable, because there are less potential chances of failure. We have set up our cloud hosting system atop time–tested hardware elements in addition to a strongly modified version of Security–Enhanced Linux in an attempt to create an extremely risk–free home for your web sites.
This is the reason why, with each of our cloud web hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you’d like to deliver a good–quality hosting service, you can scarcely rely on the default network configuration in a datacenter. We have set up our very own custom internal network so as to ensure a faster–than–light connection speed with the outside world.
And because of this, regardless of which datacenters you opt for: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not pleased with our services, or if you find them insufficient, or if you decide that you need to have a VPS servers rather than a cloud hosting package – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep complete control of your domains even if you delete your web hosting account with us.
24/7 Technical Support
We’ve mindfully hand–picked each individual member of our 24x7 support department to make sure that we can offer the best possible customer care service that you can possibly get. Each of our tech support engineers has lots of years of experience working with web hosting accounts behind his back, so they know what they are doing. Moreover, they’re available to you 24x7 – you will be able to contact them whenever you want and they will reply ASAP.
Their average ticket response time is well under twenty minutes, while with many other web hosting firms you are forced to wait for days. Moreover, we offer you a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be responded to in less than an hour.